01908 303666 
victoria@businessliveglobal.com 

Supercharge your sales with Cognition24 Business Live Global's resident CRM solutions provider 

What we do 

Cognition24 delivers innovative solutions and expert support services all on the Salesforce platform.  
 
Whether you’re new to Salesforce or growing an existing system, our world-class consultants are here to help. As an independent consultancy, and a registered Salesforce partner, we are a safe and trusted pair of hands. 

Do I need a CRM? 

It’s a question we often get asked. 
 
If you are looking to find new customers more quickly by boosting lead volume; win more customer’s by boosting your team’s ability to close deals and improve your service with intelligent help desk solutions, then the answer is YES. 
 
A small business-oriented customer relationship management (CRM) system helps you achieve all of this. By storing and managing customer and prospect information on one platform, everyone in your business is connected with minimal IT involvement, freeing up your team to focus on customers, both new and existing. 
 
 
If you’re questioning whether it’s a worthwhile investment, then ask yourself if you want your business to expand and run more smoothly.  
 
If the answer is yes, then contact the Cognition team today to find out how a CRM system can help you achieve this. 
 
 

Case Studies 

Ocean 

WHO: 
Ocean are an OOH media company, facilitating digital connectivity in the OOH world. They practice “The Art of Outdoor®” by creating inspirational new experiences for today’s aspirational brands. 
 
HOW:  
Following a Landscape Review, we made a number of recommendations along with a concise project plan and roadmap. The result was a very successful migration from classic to lightning at relatively low cost, and a package of monthly support which covered a maximum number of hours or incidents, delivering peace of mind to the system stakeholders. 

DataPlan 

WHO: 
A payroll outsourcing company providing fully managed payroll services that unlike many of the big payroll solution players, who offer a bit of everything, specialise in payroll. 
 
HOW:  
Following some initial workshops, we proposed and implemented a Salesforce solution on FastStart, our rapid Salesforce implementation methodology. In a relatively short space of time, we provided them with a fully functional sales operation system with leads automatically being assigned to the sales team for qualification and proposal, ability to review KPI, reports and dashboards in a comprehensive and simple way. 

Testimonial 

Herts Urgent Care 
 
“We recently worked with Cognition24 to implement Salesforce into our organisation. As an NHS provider we were not looking for a ‘Sales’ system, our primary focus for our CRM was to support with our stakeholder management, as well as somewhere to keep information about tenders and potential areas for development. Cognition24 have been great, they really took the time to understand our organisation and what we really needed from a system. They also got to grips with the idiosyncrasies of the NHS (including the million acronyms) and replicated these within Salesforce to best work for us, regularly checking that we were seeing the outputs and information that we needed, in a user-friendly format! Every single person we have come into contact with from Cognition24 has been helpful, personable and approachable and I would most definitely recommend them for your CRM needs!”  
 
Vicki Bean, Market Development Manager, HUC 
“Putting data at the heart of everything you do” 

Book a chat with Tim 

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